Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website grandtvs.com ("Website") and all services provided by Grand Motors, an authorized TVS Motor Company dealer located in Sreekandapuram, Kannur, Kerala, India ("we", "us", or "our").

By visiting the Website, submitting an enquiry form, clicking a WhatsApp link, or contacting us in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.

Grand Motors is an independently owned authorised dealership of TVS Motor Company Ltd. We are not TVS Motor Company itself. All trademarks, vehicle names, logos, and brand identities referenced on this website (Apache, Jupiter, Ntorq, iQube, Ronin, Raider, Radeon, etc.) are the exclusive intellectual property of TVS Motor Company Ltd.

• Business Name: Grand Motors
• Type: Authorized TVS Motor Company Dealership
• Address: Cherankunnu, Chengayi, Taliparamba-Iritty Rd, Sreekandapuram, Kannur, Kerala 670631
• Phone: +91 79944 89910 / +91 89437 40105
• Email: contact@grandtvs.com

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you must not:

• Use the Website to transmit spam, malware, or any harmful or illegal content.
• Attempt to gain unauthorised access to any part of the Website or its underlying infrastructure.
• Use automated bots, scrapers, or crawlers to extract content without our written consent.
• Misrepresent your identity or affiliation when submitting enquiries or contacting us.
• Reproduce or redistribute our content, images, or text without prior written permission.

We reserve the right to restrict or terminate access to any user who violates these Terms.

When you submit an enquiry through our website form or contact us via WhatsApp or phone, you acknowledge the following:

• Submitting an enquiry does not constitute a confirmed booking, reservation, or purchase agreement.
• Our team will contact you within 24 business hours to follow up on your enquiry.
• Test rides are subject to availability and are offered at our Sreekandapuram showroom location. A valid driving licence is required.
• Test rides are complimentary but must be booked in advance. Grand Motors reserves the right to refuse a test ride at our discretion.
• You are responsible for your safety during a test ride. Any damage caused during the test ride may be your liability.

All vehicle information, specifications, and any indicative pricing displayed on this Website are provided for general informational purposes only:

• Prices shown (if any) are indicative ex-showroom or on-road prices and are subject to change without notice.
• Actual on-road price will vary based on registration charges, insurance, handling charges, and applicable taxes at the time of purchase.
• Vehicle colours, specifications, and features are subject to availability and may differ from images shown on the Website (which are sourced from TVS Motor Company's official media).
• Availability of specific models or variants at our showroom is not guaranteed and may change without prior notice.

Grand Motors offers vehicle exchange programs and finance assistance as a convenience service. The following conditions apply:

• Exchange Valuation: The exchange value offered for your existing vehicle is determined by our team upon physical inspection. The quoted value is not binding until confirmed in writing.
• Finance and EMI: Finance and EMI assistance is facilitated through third-party banks and NBFCs. Approval, interest rates, and loan amounts are determined entirely by the respective financial institution and are subject to their eligibility criteria.
• Insurance: Insurance quotes and policies are provided by third-party insurance companies. Grand Motors acts only as a facilitator and is not responsible for claim settlements or policy terms.
• Grand Motors makes no guarantee regarding the approval of any finance application or loan amount.

All content on this Website — including but not limited to text, graphics, layout, design, logos of Grand Motors, and original photography — is the intellectual property of Grand Motors unless otherwise stated.

• Vehicle images and TVS brand assets are used with reference to TVS Motor Company Ltd. and remain their exclusive property.
• You may not copy, reproduce, distribute, or create derivative works from any content on this Website without our express written permission.
• Unauthorised use of our content may result in legal action under applicable copyright laws.

This Website and all its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

• Grand Motors does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
• We are not responsible for any inaccuracies in vehicle specifications, pricing, or availability displayed on the Website.
• To the maximum extent permitted by applicable law, Grand Motors shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this Website.
• Our total liability to you for any direct damages shall not exceed the amount paid by you, if any, for services provided by us.

Our Website includes links and integrations to third-party services including Google Maps, WhatsApp, Font Awesome, Google Fonts, and TVS Motor Company's website. These are provided for convenience only.

• Grand Motors does not control and is not responsible for the content, privacy practices, or availability of third-party services.
• Your use of third-party services is governed by their respective terms and privacy policies.
• A link to a third-party website does not imply endorsement by Grand Motors.

These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically the laws of the State of Kerala.

Any disputes arising from or related to these Terms, your use of the Website, or any transaction with Grand Motors shall be subject to the exclusive jurisdiction of the courts in Kannur, Kerala, India.

You agree to attempt to resolve any dispute amicably before initiating legal proceedings.

Grand Motors reserves the right to modify or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to this page with a revised "Last Updated" date.

It is your responsibility to review these Terms periodically. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Business: Grand Motors
• Address: Cherankunnu, Chengayi, Taliparamba-Iritty Rd, Sreekandapuram, Kannur, Kerala 670631
• Phone: +91 79944 89910
• Email: contact@grandtvs.com
• Hours: Monday to Saturday, 9:00 AM to 6:30 PM IST